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What to Expect
At TEQH, we prioritize technical accuracy and site owner transparency. When you reach out to our support team, you are communicating directly with the developers who maintain the diagnostic engine.
- Response Times: We typically respond to all inquiries within 24 to 48 business hours.
- Technical Support: If you are experiencing an issue with a specific URL scan, please include the URL and the timestamp of the scan in your message.
- Data Privacy: Inquiries regarding data deletion or privacy handling are prioritized and handled with the highest level of security.
Common Questions
Why did my scan fail?
Most scan failures are due to server-side blocks, such as aggressive firewalls or "bot protection" services that prevent our diagnostic fetcher from reading your public HTML. Ensure your server allows standard HEAD and GET requests.
Does TEQH provide SEO consulting?
No. TEQH is a diagnostic toolkit provider. While our guides offer educational steps to fix common signals, we do not provide 1-on-1 consulting or "guaranteed" approval services. Our goal is to empower you with data, not to manage your site's strategy.
How do I report a bug?
Please use the contact form above and select "Bug Report" in your subject line. Providing a screenshot of the error and your browser console logs (if applicable) helps us resolve the issue faster.